Reference

horse89 Terms & Conditions for Indonesia

Clear account steps, wallet rules and access wording are set out in the horse89 Terms & Conditions, so you can check the position before opening an account.

Account access rulesWallet and receipt termsDevice and verification clausesWhere local law permits

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What These Account Terms Cover

horse89 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions explain how an account is opened, verified, used and closed on horse89. They cover the accuracy of your name, phone number and payment details, along with the checks we may request before account access or a withdrawal is processed. The wording also

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sets rules for wallet records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account payments. Game access, including Super Sic Bo, Bingo and Fish Hunter, is subject to the same account conditions and any applicable eligibility rule. Access depends on local law, and where
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local law permits, we may restrict a request or ask for additional confirmation. Read the full terms before you submit account details, then keep a copy for your own records. If a clause is unclear, our account support route can explain how it applies to your
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request.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS HELP DESK

Get Help With Account Clauses

A clear support path matters when a Terms & Conditions question affects login, verification or wallet status. Open the support route from your account area and include the relevant receipt, date and account phone number. We can then identify the clause involved without asking you to repeat the full history.

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Account access

If phone verification stops your account path, send the account phone number and the exact message shown. We will point you to the applicable Terms & Conditions step.

Wallet status

For DANA, OVO, GoPay or QRIS status questions, attach the payment receipt and reference time. Our support route can match the record with the relevant wallet clause.

Terms questions

When you need wording clarified, quote the section heading and your question through account support. We will explain the practical account action without changing the published terms.

DATA AND ACCESS

How We Apply These Terms

The policy works alongside the account checks that keep your details tied to the correct wallet and device.

Data handling

We use the account details you submit to apply these Terms & Conditions, check ownership and connect a payment record with the correct request. We do not ask for unrelated details during a standard support exchange.

Cookie choices

Cookies may keep your session and selected account settings available between pages. If your browser blocks them, the login path or Terms & Conditions display may require another session check.

Account security

Keep your phone, password and verification details private. Our terms allow us to pause an account review when access comes from an unrecognised device or the submitted ownership details do not match.

Record retention

We retain account, support and payment references for the period needed to apply the Terms & Conditions, resolve a query or meet a lawful record request. Retention can vary by record type.

Who to contact

Use the support path inside your account for a question about a clause, data entry or wallet receipt. Include your account phone number so we can route the request to the right queue.

Requesting a change

You may ask us to correct an inaccurate account detail through support. We will compare the request with your verification record before changing the name, phone number or payment reference.

Answers Before You Open An Account

These Terms & Conditions answers focus on the searches we hear most often from Indonesian account holders. Check the wording here before you submit your details, especially if your question concerns wallet ownership, device access, data changes or a request made where local law permits.

Open the Terms & Conditions link from the account or support area before submitting your details. The current wording covers verification, wallet records, game access, data handling and account closure.

Yes. The terms explain how DANA and QRIS references are connected to your account, including receipt checks and ownership questions. The same principle applies to OVO, GoPay and bank transfer records.

A different phone may trigger an additional account check. Keep your registered phone details available and follow the verification step shown; access depends on local law and the account record.

Send support the receipt, payment method, amount shown on the record and transaction time. We compare those details with the account entry before explaining the applicable Terms & Conditions step.

Use the account support route and identify the detail that needs correction, such as your phone number or name. We may request verification before applying a change to the account record.

We may pause or restrict an account when verification does not match, payment ownership is unclear or a rule applies in your region. Access remains where local law permits and follows the published wording.

Contact support from your account and state whether you are asking about closure, stored payment references or another record. We will explain the relevant Terms & Conditions process and any required confirmation.

horse89 Terms & Conditions for Indonesia

Get Help With Account Clauses

Account access

Wallet status

Terms questions

How We Apply These Terms

Data handling

Cookie choices

Account security

Record retention

Who to contact

Requesting a change

Answers Before You Open An Account

01 Where can I read the horse89 Terms & Conditions?

02 Do the horse89 Terms & Conditions apply to DANA and QRIS?

03 Can I access my account from a different phone?

04 What happens if my payment receipt does not match?

05 How do I request a correction to my account data?

06 Can horse89 restrict access under its Terms & Conditions?

07 How do I ask about account closure or retained records?

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