Reference

horse89 Privacy Policy For Your Account

Your account details, wallet records and mobile-device activity are explained in the horse89 Privacy Policy, so you can see what we collect and why.

Account dataWallet recordsCookie choicesAccess requests

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DANA And QRIS Data In Our Policy

horse89 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your payment trail is part of our Privacy Policy because wallet status and account identity must match before a transaction can be checked. We may record the rail you select, such as DANA, OVO, GoPay, QRIS, bank transfer or virtual account, along with reference details, amount,

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time and status. For BCA, BRI, Mandiri or BNI transfers, we use the supplied account and receipt details to reconcile your request. We also retain phone verification results, login timestamps, browser type and device signals used to protect your account. We do not ask you to
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send a wallet password through support. Access and processing depends on local law, and we apply this policy where local law permits. Read the full wording before opening an account, then contact us if a passage does not match your situation.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP

Where To Ask About Privacy Policy

A clear support route helps when you need to ask about the Privacy Policy, correct an account detail or check a wallet record. Start from the account help path beside the cashier area; if login stalls, use the public contact route shown on the site. Include your registered phone number and receipt reference, but never send a password or full wallet credentials.

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Account access

If phone verification blocks entry, tell us the registered number and the exact step shown on screen. We use those details to locate the account without asking for your password.

Wallet status

For DANA, OVO, GoPay or QRIS questions, share the transaction reference and time from your receipt. We can compare the payment record with the account history through the support route.

Data request

Ask us to access, correct or remove eligible account details through the privacy contact path. We may verify your phone number first so a request cannot be attached to another account.

DATA PRACTICE

How horse89 Handles Account Records

We handle the Privacy Policy as an operating rule, not as a page kept apart from account support.

Account details

We use your name, phone number and verification result to create and protect your account. Keeping these details current helps us match a privacy request or payment receipt to the correct account.

Payment matching

DANA, OVO, GoPay, QRIS and bank transfer references help us connect a wallet event with your account history. We use transaction identifiers rather than asking for your wallet password.

Cookies

Cookies and similar browser signals can remember a session, protect login steps and show whether a device has returned. You can manage browser cookie settings, though some account functions may then need another check.

Mobile security

On a phone, we may record device type, browser version and login time to spot unusual access. A new device can trigger phone verification before your account details or wallet area is shown.

Retention

We keep account, payment and security records for the period needed for the stated purpose, account support and legal duties. When a record is no longer needed, we remove or protect it under our process.

Your request

You can ask which personal details we hold, request a correction or ask about deletion through our privacy contact path. We verify ownership first and explain any restriction that depends on local law.

Privacy Policy Questions For Indonesia

These Privacy Policy answers cover the account and payment questions we expect you to ask before opening an account. We keep the wording practical: what is recorded, how mobile access is checked, where to send a request and when local law affects the answer.

It covers account details, phone verification, login and device signals, cookies, payment references and privacy requests. It also explains retention, security steps and situations where access depends on local law.

Yes. We may record the selected rail, reference, time, amount and status for DANA, OVO, GoPay, QRIS, bank transfer or virtual account so we can match a payment to your account.

Phone verification helps confirm that the person entering the account matches the registered details. It can also be required on a new mobile device or after an unusual login signal.

Yes. Send a correction request through the privacy contact path with your registered phone number and the detail that needs changing. We verify ownership before making an account record change.

Use the privacy contact route and ask for the personal details connected with your account. Include a receipt reference only when relevant; we may request phone verification before sharing account data.

We retain payment and security records for the period needed for reconciliation, account support and legal duties. The exact period can vary by record type and depends on local law.

Yes. Ask through the privacy contact path, and manage cookies in your browser settings as well. Turning some cookies off may require another login or phone check during account access.

horse89 Privacy Policy For Your Account

Where To Ask About Privacy Policy

Account access

Wallet status

Data request

How horse89 Handles Account Records

Account details

Payment matching

Cookies

Mobile security

Retention

Your request

Privacy Policy Questions For Indonesia

01 What does the horse89 Privacy Policy cover?

02 Does the Privacy Policy include DANA and QRIS data?

03 Why does horse89 check my phone before account access?

04 Can I ask horse89 to correct my personal data?

05 How do I request access to my Privacy Policy data?

06 How long does horse89 keep payment records?

07 Can I ask about cookies on my mobile browser?

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